Privacy Policy
Effective from January 2025
Data Controller
DoMyFun Tours is responsible for processing your personal data in accordance with Dominican and international data protection legislation.
Data We Collect
- Identification information: name, surname, identity document
- Booking data: dates, number of people, special preferences
- Logistics information: pickup location, emergency contact
- Payment data: credit card information (processed securely)
- Communications: emails, WhatsApp messages
- Technical data: IP address, browser type, cookies
Processing Purposes
- Booking management and excursion confirmations
- Logistics coordination of pickups and transportation
- Customer service and support during service
- Billing and payment processing
- Security and fraud prevention
- Marketing and promotional communications (with your consent)
Data Recipients
Your data may be shared with service providers necessary for operation (transporters, guides, payment processors) and authorities when required by law.
International Transfers
Some of our service providers may be located outside the Dominican Republic. We guarantee that these transfers are made with due protection guarantees.
Retention Period
- Booking data: 2 years after the excursion
- Billing data: 7 years according to tax requirements
- Marketing data: until you withdraw your consent
- After the period, data will be securely deleted
Your Rights
You have the right to access, rectify, delete your data, limit its processing, object to it and to portability. To exercise these rights, contact us via WhatsApp.
Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or accidental destruction.
Communications
We will use your contact data to send you booking confirmations, information about your excursion and, with your consent, promotional offers.
Minors
We do not intentionally collect personal data from children under 13 without verifiable parental or guardian consent.
Cookies and Similar Technologies
We use cookies to improve website functionality and analyze traffic. You can configure your browser to reject cookies.
Modifications
This policy may be modified occasionally. Changes will be notified through our website and direct communications when necessary.
Acceptance
By using our services, you accept this privacy policy. If you do not agree, we ask that you do not use our services.
For privacy and data protection inquiries: +1829-630-5098 | info@domyfun.com