Our transfer service operates 24 hours and covers the entire Punta Cana area. We offer transfers to/from the airport, hotels and excursions with comfortable vehicles and experienced drivers.
Frequently Asked Questions
Find quick answers to the most common questions
We recommend booking at least 24 hours in advance. For popular excursions like dolphin swimming or Saona tours, it's better to book 2-3 days in advance to guarantee availability.
Our excursions include round-trip transportation from your hotel, specialized guide, activity entrances and lunch (when applicable). Each excursion specifies what is included in its detailed description.
Yes, you can cancel at no cost up to 24 hours before the excursion. For cancellations with less than 24 hours, charges apply according to our cancellation policies that vary by tour type.
No, we offer special prices for children. Generally children aged 4-12 pay reduced fare and children under 4 go free (except specific exceptions like dolphin swimming which has age restrictions).
We accept cash (USD and Dominican pesos), credit/debit cards (Visa, MasterCard, American Express) and bank transfers. We also process secure online payments through our payment gateway.
Yes, each excursion has its own restrictions. For example, for dolphin swimming the minimum age is 8 years, some water activities require knowing how to swim, and certain excursions are not recommended for pregnant women or people with heart problems.
Most of our excursions are carried out with light rain since we are in the tropics. They are only canceled due to extreme weather conditions. In case of cancellation due to bad weather, we reschedule at no cost or refund completely.
Yes, all our excursions include pickup and return to your hotel at no additional cost. We cover the entire area of Punta Cana, Bávaro, Uvero Alto and Cap Cana. We confirm the exact pickup time at the time of booking.
Absolutely! We offer private and customized tours for groups. You can combine different activities, adjust schedules and create a unique experience. Contact us to quote your customized tour.